Shipping Policy

At Ratan Silk Sarees, we strive to provide you with a seamless shopping experience from start to finish. Please take a moment to review our Shipping Policy to understand how we handle the shipping of your orders.

1. Order Processing Time:
Once your order is successfully placed and payment is confirmed, we aim to dispatch your order within 2 business days. This processing time allows us to carefully prepare and package your items to ensure they arrive in pristine condition.

2. Domestic Shipping (Within India):
For domestic orders, we offer a fast and reliable shipping service. Once your order is dispatched, you can expect delivery within 3-6 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may arise during transit.

3. International Shipping:
We are delighted to offer international shipping to our customers worldwide. Once your order is dispatched, international delivery typically takes between 5-10 business days. However, please note that customs clearance procedures and local postal services in your country may impact delivery times.

4. Tracking Your Order:
To ensure transparency and peace of mind, we provide order tracking for all shipments. Once your order is dispatched, we will provide you with a tracking number via email or SMS, allowing you to track the progress of your package.

5. Shipping Costs:
Shipping costs are calculated based on the weight, size, and destination of your order. The shipping cost will be clearly displayed at the checkout before you proceed with your payment. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items.

6. Cash on Delivery (COD):
Please note that we do not offer Cash on Delivery (COD) as a payment option. We accept secure online payments via various methods, including credit cards, debit cards, UPI and other popular payment gateways. This ensures a smooth and efficient checkout process.

7. Customs and Duties:
For international orders, please be aware that customs duties, taxes, and any additional fees imposed by your country's customs authorities are the responsibility of the customer. These charges may vary and are beyond our control. We recommend contacting your local customs office for further information regarding potential fees and regulations.

8. Address Accuracy:
To ensure accurate and timely delivery, please provide the correct shipping address during the checkout process. We are not responsible for any delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

9. Delivery Exceptions:
While we strive to meet the estimated delivery times, please note that unforeseen circumstances such as weather conditions, natural disasters, or other events beyond our control may cause delays. We appreciate your understanding in such situations.

If you have any further questions or require assistance regarding our Shipping Policy, please don't hesitate to contact our customer support team at silksareesratan@gmail.com We are here to help and ensure your satisfaction.
Thank you for choosing Ratan Silk Sarees. We appreciate your business!